RIGHTS-NEPAL: LEGAL AID, JUST A PHONE CALL AWAY ... OTC 2/26/99 8:15 PM KATHMANDU, (Feb. 26) IPS - Sarita Sapkota first heard the advertisement in Nepali on the radio. "Are you a victim of bigamy, battery, or domestic violence? Do you need legal advice or counseling? Don't keep quiet. Speak out. Call 543111 -- Women's Rights Helpline. We're here to help you." Sapkota, 25, picked up the phone. She wants to divorce her husband of four years. "He married again when I was seven months with child," says Sapkota. "My in-laws started mistreating me. Living in the same house became unbearable." Back at her parents house, Sapkota hopes to get a job to support herself. "But I want my husband to return my dowry so I can ensure support for my child." Seated in the two-room office of the Women's Rights Helpline Centre in Kathmandu, she waits patiently as the Centre's three staff lawyers counsel other clients. On the phone, nearby, a Helpline counselor encourages a caller to share her problem. Since Jan. 1, when the ad was aired on local FM stations, the Centre's been flooded with calls. "The phone doesn't stop ringing," says Anita Chapagain, a Helpline staff lawyer. "People call with numerous queries. Most are related to domestic violence, bigamy, and divorce." A pilot project initiated by the independent Legal Aid Consultancy Centre, which has been providing legal services to women since 1986, the Helpline seeks to ensure that women within the Kathmandu Valley can easily access legal aid and counseling programs -- simply by placing a call. Women callers remain anonymous while receiving free preliminary legal advice from staff attorneys and phone counselors. Callers may then make use of the free mediation services and legal representation by scheduling a visit to the Helpline office. Sapkota made a two-hour bus journey to the Center. "Many women don't have access to a phone. Others aren't comfortable. They call from shops, from the homes of friends or relatives. They want to speak to attorneys in person," says human rights lawyer and Helpline consultant Patricia Rios. "The Centre grants women in especially difficult circumstances financial assistance for all court-related expenses." The Centre also refers clients to supportive services provided by numerous women's organizations -- to emergency shelters, peer counseling groups, suicide prevention, family planning, and human trafficking prevention groups. "The response has been amazing," says Dr Shanta Thapalia president of the Legal Aid Center. "In a patriarchal society where women rarely speak out due to social and religious constrictions, these women are beginning to question. It's about access, too. They know where to call." Since January, the Center's recorded more than 200 inquiries. All incoming calls and walk-ins are being registered in a specially designed dault geographic terrain, bad communication, and limited access to phones in rural areas. Efforts, however, are being made. The Centre holds legal awareness programmes in schools and villages around the country. And plans to train women lawyers in the districts are underway.